Support Center Redefined...

Deven Shah (Import) — Wed, 25 May 2011 09:57:58 +0000

Safeworld support center is redefined with many new facilities for Team Members as well as for Clients.

Benefits to Safeword Team Members

More user friendly system
More intuitive procedures
Lively Environment
Very Informative Dash-board
Better identification of over-utilized and under-utilized resources
Can focus on More Important and Priority issues

Benefits to Clients

Very Transperent Communication with Live Records of every development (internal as well as external).
Can enter into Service Level Agreements (SLAs)
Access to Online Troubleshooter
Get Suggestions from online Knowledgbase even before you type the question
Save time with Online Chatting Tool with utmost privacy and immediate solutions
Faster and Effective response
In-built methodology to provide "Feedback" at any point of communication to reach to the top-most level at Safeworld.

Thank you very much... Keep Posting...

Regards,

Deven Shah

Making your world safer, we are committed to best possible services. Your any suggestions to imporve our services are most valuable for us.

Live Support is made available

Deven Shah (Import) — Tue, 25 Dec 2007 13:46:03 +0000

Online Live Support functionality is made available to all users.

Published Support Center

Deven Shah (Import) — Tue, 14 Aug 2007 15:01:38 +0000

Safeworld launched the most awaited cusotmer support tool i.e. "Support Center" with state-of-the-art utilities like ONLINE SUPPORT, TICKET BASED TRANSPERENT COMMUNICATION SYSTEM, KNOWLEDGEBASE, TROUBLESHOOTER, et al.

Safeworld Systems Pvt Ltd

Support Center Redefined...

Live Support is made available

Published Support Center